BJ Nicols Furniture Empire

Free standard shipping on every order delivered in the United States

(718) 381-9800   |   Showroom open 7 days

BJ NICOLSFurniture Empire
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Track your order

Enter the order number from your confirmation email and the email address you used at checkout.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Where to find your order number

It is in the subject line and the first paragraph of your order confirmation email, written as a number such as 1042. If you cannot find the email, check your spam folder, then email us and we will look it up from your name and delivery address.

What the statuses mean

  • Processing. Payment is confirmed and we are preparing the order for shipment. This takes 1 to 2 business days.
  • On hold. We need to confirm something with you. Check your email, or call us.
  • Completed. The order has shipped. Your tracking email carries the carrier and tracking number.
  • Cancelled or refunded. The order was stopped and the payment released back to your card.

Tracking has not moved in five days

That usually means a carrier scan was missed rather than a lost shipment. Email support@bjnicolsfurniture.com or call (718) 381-9800 and we will open a trace with the carrier the same day.

Cannot find your order?

Our team answers every message from the Ridgewood showroom. We reply to email within one business day.

Showroom

5936 Myrtle Ave.
Ridgewood, NY 11385

Open

Monday to Saturday, 10:00 AM to 8:00 PM
Sunday, 10:00 AM to 6:00 PM

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